Service Delivery Policy

No physical goods are shipped. Delivery occurs through the customer dashboard, email notification, assigned server access, or confirmation that a domain action has completed.

VPS and standard domain orders are commonly processed within minutes after confirmed payment and any required owner acceptance. Dedicated or custom configurations may require manual review and provider availability.

Any product-specific estimate shown before purchase takes priority. An estimate is not a guarantee unless expressly identified as one.

Provide accurate account, owner, technical, billing, and domain information. Identity or fraud checks, missing information, unavailable resources, or a registry request can delay delivery.

The dashboard records order state and service details. We may retain activation timestamps, provider references, server assignment, IP and access logs, and customer communications as proof of delivery and support.

If delivery exceeds the stated estimate, contact support with the order number. We will provide a status update and, where practical, a revised estimate or equivalent option.

If we cannot perform the service, you may choose an equivalent service where offered or receive a prompt refund under the Refund Policy.

Hosting and domains are time-limited services. Renewal is complete only after payment and provider confirmation. Failure to renew can cause suspension, deletion, expiry, or a registry redemption fee; customers should keep backups and renew early.